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Failure to connect (3 attempts) - priority

Implementing a crash priority when you have made it through the queue, but have failed to connect after 3 attempts.

Reason: I'm sure it's frustrating for all, but main storm is 8am back in Australia so most of us wake up just to fly in at main to avoid queues. I've ensured I purchase priority to aid this process, but sometimes, we fail to connect after the 3 attempts and it puts us back to the beginning of the queue when we try to reconnect. This pushes out connection time by an hour minimum, but more for folks without priority. I've tried with the recommended VPN and without and have the same mixed results, but it seems it happens for friends back in the US as well.

Additional context: Not really relevant but Dollarydoo's (AUD) aren't worth fuck all, so bronze/silver priority is the most I can afford sorry! Otherwise I'd purchase more haha

Status: Completed2 comments

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Comments2

  • Flawws

    Team•

    Aug 18, 2023

    This should be resolved now.

    • Anonymous User

      •

      Sep 1, 2023

      This is not resolved sorry! I only just realised that you responded.
      This happens at least once a week and has just happened right now