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Voice sound cuts-off bug

Description: Start having conversation with your friends as normal, all of a sudden you can't hear them and they can't hear you (Active voice icon doesn't even turn green). This goes for about 20-30 seconds, then goes back to normal, and happens a few times through out conversation.

There are many players with the same issue on discussion and support sections of the discord, none of them have received any responses or help fixing this issue.

This is a very bad problem, which is why I tagged it with High Priority. It is causing a lot of RP issues for myself and other players. Making other people think we are ignoring them/avoiding Roleplay.

Reproduction Steps:
1. Start talking to anyone
2. Mid conversation Voice sound cuts-off and can't speak
3. 20-30 seconds pass
4. Back to being able to hear. The usual sentence "Can you hear me now?"

Expected Behavior:
Hit push to talk, have conversation without any issues.

Actual Behavior:
Exactly as described in description above. Other players are having the same issue.

Screenshots/Videos:
I do not have a recording of this issue, if its further requested I will record the next time it happens and post.

Status: Completed8 comments

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Comments8

  • Flawws

    Team•

    Jan 24, 2024

    Pinned

    We have made script changes to our VOIP script, and deployed an external Mumble server responsible for handling everything voice related. Hopefully, relieving the game server of such responsibilities should help improve gameplay experience slightly. You should hear a difference in the quality, clarity and connection with this change because the Mumble server is on an entirely separate instance designed purely for VOIP.

    Please note that with these changes it is possible new bugs may arise.

    Using the appropriate channels, we ask that you report any issues.

  • bigflex

    •

    Feb 5, 2024

    i think make a new post since this one s status says completeed and wont see an old post in my opinon

  • bigflex

    •

    Feb 4, 2024

    many people are facing the same issue again holding down the push to talk doesnt let me speak tried everything on my side

  • do7azz_

    •

    Feb 3, 2024

    The same issue is happening all over again with me, earlier today I wasn't able to hear or speak to anyone in-game, the voice icon doesn't even highlight when I press the push-to-talk button.

  • fall1n1

    •

    Feb 3, 2024

    There are now players having this issue again.

  • Anonymous User

    •

    Jan 22, 2024

    lets hope they fix it soon i have the same issues

  • Anonymous User

    •

    Jan 22, 2024

    Sometimes the voice button just gets stuck and constantly is highlighted blue even though I have released it, it does not let you transmit your voice though. Also high ping spikes.

    • Anonymous User

      •

      Jan 22, 2024

      this is probably just ui lag, enable the ui lag option in fivem's settings at the main menu